Family Bill of Rights
25 Alpha LLC · pryze.ai · Effective June 3, 2026
PRYZE™ is built for families. These are your guaranteed rights as a subscriber — not aspirational goals, not legal boilerplate. Real commitments, enforced in code.
Right to Cancel Anytime — No Phone Call Required
You can cancel your subscription in fewer than 3 clicks from your account settings. No phone call. No documentation. No retention department. Your cancellation takes effect immediately or at the end of your billing period — your choice.
Right to Your Data After Cancellation
Your athlete profile and all data is preserved for 90 days after cancellation. You can export your data or reactivate without losing anything. After 90 days, data is deleted per our Privacy Policy.
Right to Free Tiers — Forever
Explorer (ages 4–10) and Foundation (ages 11–13) are permanently free. No trials. No auto-upgrades. No credit card required. No upsell prompts. Enforced architecturally — not just by policy.
Right to HBCU Pricing — Permanently
HBCU discount pricing is permanent — not promotional, not time-limited. It is enforced simultaneously in Stripe and in the application layer. A coach at an HBCU institution will always pay the HBCU rate.
Right to Transparent Pricing
Every price is published at pryze.ai/pricing. No dark patterns. No hidden fees. No price increases without 60 days notice. HBCU rates, founding partner rates, and family plan rates are all published.
Right to Athlete Data Privacy
Under-13 athlete data is COPPA-compliant with verified parental consent. Your athlete's recruiting data is never sold to third parties. Coach access requires explicit parent or athlete consent. FERPA and COPPA compliance is enforced from the first line of code.
Right to Published Outcome Data
PRYZE publishes quarterly-audited commitment rates at pryze.ai/outcomes. You have the right to see whether the platform actually works before you pay. We do not hide our results.
Right to Contact a Human
Contact info@25alpha.ai at any time with questions, disputes, or feedback. We respond within 2 business days. Carlton A. James, Founder, reads every message.
Enforced in Code
These rights are not just policy. Explorer and Foundation free tiers are enforced simultaneously in Stripe and in application middleware — it is architecturally impossible for us to charge you for them. HBCU discounts are enforced at four layers: database trigger, application middleware, Stripe webhook, and CI/CD pipeline.